ORDERING INFO


Ordering online

You can shop on line with credit card or PayPal account using the Paypal system.  Your order will be sent within two working days.

 

Ordering my mail

If you prefer you can send us a written order through the mail with a cheque or a money order.  Allow 8 working days for the payment to clear before shipping.

You can also shop online, choose your item and send us an email about your order.  We will hold your order until we receive the payment.

The cheque or money order should be made payable to "The Herbal Gardener" and sent to:

12 Benaroon Crt, Tallebudgera, Queensland Australia, 4228

 

Wholesale

We welcome wholesale orders.  You can choose from a range of products that will best suit your clientele.  From ultra light to very rich being either facial or body skin care.  We have found that to start with a $300 order will give the best impact on the shelves.  Simply email us with some details about your business and your ABN and we will forward you the price list.

 

Problem with your order

  • If you wish to return the opened product, contact us within 7 days of receiving the parcel.  We will authorise the return and refund you upon receiving the product, minus the postage.
  • The products received are not what you ordered.  Contact us upon receiving your parcel.  We will replace the product accordingly.
  • The products are damaged.  Contact us upon receiving your parcel.  If we need you to send us back the product, we will cover the postage.

 

International Order

At this point in time we do not ship outside of Australia.

 

Shipping prices

For order of under 500 gr the postage is $10.00

For order between 500 gr and 3 kg the postage is $13.00